Unit Program Coordinator



Responsible for:

  • Supervising the cottage-based programming functions of assigned residential cottages, including the care and supervision of the children, performance of staff, budget monitoring and care of the cottages physical and therapeutic environments.

  • Creating a therapeutic atmosphere for children and ensuring all cottage activities comply with the treatment philosophy of Five Acres.

  • Effectively partnering with other agency staff to ensure success of clients? individual plans.

    1. Performs supervisory duties including: recruitment, interviewing, hiring and training department staff; manages performance, conducts performance appraisals and recommends salary increases; takes disciplinary measures as needed.

    2. Provides oversight to the physical care and nurturing of children in residential placement; monitors daily incident reports and responds as needed to resolve problems and concerns.

    3. Identifies training needs of staff; works with the Director of Milieu Services and Training Supervisor to develop and implement orientation and training programs for child care staff; provides direct orientation and training as needed.

    4. Ensures proper staff ratios and oversees childcare scheduling and coverage for the cottages.

    5. Under the general direction of the Director of Milieu Services coordinates the planning and implementation of activities and programs according to children's needs; coordinates planning with other departments as needed.

    6. Facilitates the development of a warm milieu in the cottages; completes cottage inspections and monitors physical upkeep to ensure compliance with health and safety standards and professional standards related to the cottage as a therapeutic environment.

    7. Delegates and supervises daily Cottage responsibilities so as to effect efficient operation of the Cottage, including documentation of children's progress, activity planning, cottage treatment program development, shopping and supply requisition.

    8. Consults regularly with the Unit Clinician to identify possible needs and recommendations for additional services.

    9. Participates in regularly scheduled cottage meetings and treatment staffings in residential units, participates in treatment planning for individual children and translates treatment objectives into treatment techniques for child care staff.

    10. Provides crisis-intervention type services as needed either in response to requests from other staff members or as a result of personal observation.

    11. Reviews practices, policies and procedures of residential units and programs to ensure compliance with Agency expectations, licensing requirements and professional standards; makes corrective action as necessary.

    12. Ensures effective communication and integration between residential cottages and other programs/service providers inside and outside the agency.

    13. Attends and/or leads various meetings designed to ensure full communication and coordination of clients services; participates in program evaluation and planning activities as assigned.

    14. Maintains confidentiality regarding children, families and operations of the agency.

    15. Exercises good judgment in the performance of duties and responsibilities.

    16. Completes and submits all required documentation according to established deadlines and requirements.

    17. Incorporates Agency philosophy and mission in all aspects of job description.

    18. Receives feedback with commitment to on-going refinement and professional growth.

    19. Develops and maintains professional skills; establishes goals and pursues opportunities to grow professionally.

  • Assumes responsibility for the operation and security of the campus in the absence of Administrative staff members.

  • Performs related duties as required.

The incumbent in this position supervises child care and residential treatment staff.

  • Practitioner of Supervision for Success Principles and ensures practice throughout program

      • Training.

      • Motivation.

      • Empowerment.

      • Accountability.

  • Encourages and facilitates staff growth/career development.

The incumbent is in a non-confined setting in which he or she is free to move about at will. The environment for this position is mostly clean and comfortable but may include some minor annoyances such as noise, odors, drafts, etc. It comprises a group residential facility for severely emotionally disturbed children/adolescents. Staff responsible for children may leave them only when another qualified staff member is present and able to monitor the individual/group. Staff will be exposed to potentially volatile and emotional residents.


In the course of performing this work, the incumbent:

  • Will spend substantial time standing, sitting, speaking and listening.

  • May lift up to 25 lbs periodically.

  • May be required to travel via personal vehicle or public transportation to other Five Acres' facilities and community locations as needed:

  • Participates in physical interventions as necessary, in accordance with Agency polices and procedures.

The individual in this position may operate any or all of the following:

  • Telephone, cellular telephone /fax

  • Computer, printer, scanner, and other related equipment

  • Copy machine

  • Personal automobile
Computer software may include any or all of the following:

  • Microsoft Office including Word, Excel, Powerpoint, Tier/Welligent software.

The incumbent in this position must be able to accommodate to any/all of the following: constant distractions, interruptions; uncontrollable changes in priorities/work schedules; availability for on-call duty after regular working hours; and periods of contact with severely emotionally disturbed children, adolescents and families.

HIPAA Privacy Standards Compliance:
(While not all staff have access to or involvement with clients or their families, any who do must comply with HIPAA regulations. (All items listed below are a condition of continued employment):

The incumbent will:

  • Not use or disclose protected health information about any member or other party in compliance with Five Acres' policies related to state or federal laws such as Health Insurance Portability and Accountability Act (HIPAA).

  • Use appropriate safeguards to protect the confidentiality of such information.

  • Report to Five Acres' management any use or disclosure of protected health information not permitted by Five Acres' policies related to state or federal laws such as HIPAA.

  • Participate in Five Acres' training or briefings on HIPAA information as scheduled.

  • Consult with supervisor on any issues or questions about compliance under Five Acres' policies related to state or federal laws such as HIPAA.

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.

To perform effectively in this position, the incumbent must have:

  • An undergraduate degree in social work, psychology or related mental health/human services field, preferred.

  • Prior experience in a residential treatment program for young people or similar setting.

  • Demonstrated skills in supervising employees.

  • Effective communication skills both oral and written; bi-lingual skills in Spanish/English are preferred.

  • Ability to be flexible and work in a changing environment.

  • Computer skills sufficient to meet production demands of the job including Microsoft Office and TIER/WELLIGENT software, and skill in maintaining detailed, accurate and complete records.

  • Current California driver's license and a driving record acceptable to the Agency's insurance carrier.

  • Sensitivity to the different cultures represented among the clients, families and staff.

  • Knowledge of emergency procedures of the Agency

  • Sensitivity to the different cultures represented among the clients, families and staff.

  • Knowledge of emergency procedures of the Agency.

  • Ability to model positive behaviors and Agency values.

  • Ability to work effectively as part of a team.

  • Strong problem solving skills.
The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others