Case Manager


  • Attends weekly cottage meetings and regularly meets with the social workers to determine the treatment and needs of each child for case management services; coordinates case management services to ensure the needed services are provided.
  • Schedules all Treatment Planning Review Meetings; ensures that all adjunctive program reports are received by the treatment plan review date in order to ensure that communication regarding the child/families treatment is being represented at that meeting, and that necessary documentation is completed; inputs assigned reports into the client record.
  • Ensures that client visitation schedules are prepared on a weekly basis and routed to the appropriate treatment team members.
  • Makes necessary contacts with treatment team members (e.g., attorneys, CSW, family members, agency volunteers, CASA Workers, auxiliary treatment programs, school personnel, etc.) as assigned by the Residential Unit Clinician; documents all contacts in the child's Case Activity Note.
  • Makes regular and timely phone contact to treatment team members regarding the notification of Significant Incident Reports.
  • Provides court ordered monitoring of visits between the children and family member(s); transports children to other sites in order to facilitate family visits; provides feedback regarding the visitation to the unit clinician; completes all necessary documentation of the visit in the Case Activity Note.
  • Completes all Needs and Services Plans accurately and in compliance with DCFS timelines, ensuring that all contributing departments complete their assigned sections of the NSP by the deadline.
  • Assists in the regular scheduling of psychiatric consultation appointments for each child; initiates and tracks to completion the necessary documents to obtain Psychotropic Medication Authorization.
  • Assists the clinician when hospitalizations occur in ensuring needed communications with DCFS, DMH, family, etc., are completed, and properly documented.
  • Documents all Mental Health services accurately, completely and in a timely manner; maintains appropriate progress notes and other records;  complies with productivity standards and billable hours in accordance with regulations and Five Acres policy requirements.
  • Supports Agency philosophies, policies, and practices.
  • Exercises good judgment in the performance of duties and responsibilities.
  • Maintains confidentiality regarding children, families and operations of the agency.
  • Develops and maintains professional skills by participating in supervision, staff development/in-service programs; researches and reads professional journals and reports; discusses activities with peers.
  • Maintains professional relationship with clients at all times.


These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job.  Individual abilities may result in some deviation from these guidelines.

To perform effectively in this position, the incumbent must have:

  • Completion of a Bachelor's degree in the behavioral sciences preferred, especially one related to children.
  • Knowledge of Department of Mental Health (DMH) documentation
  • Effective communication skills both oral and written; bi-lingual skills in Spanish/English are preferred.
  • Ability to be flexible and work in a changing environment, work varied hours including evenings, nights, and weekends, and effectively as part of a team.
  • Ability to pass and utilize the Pro Act physical restraint system
  • Must have a valid California Driver License, proof of automobile insurance and meet the Agency's safe driver guidelines.
  • Sensitivity to the different cultures represented among the clients, families and staff
  • Basic understanding of age appropriate behavior for children/adolescents
  • Knowledge of emergency procedures of the Agency
  • Ability to model positive behaviors and Agency values
  • Ability to work effectively as part of a team
  • Strong problem solving skills

The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others.

LOCATION: Altadena, CA