Primary Health Care Coordinator


Full-time (40-hours/week) position under the general direction of the Program Manager. Responsible for: The timely, effective performance of a group of Primary Health Care Rehabilitation Specialist and Case Managers to provide appropriate case management and advocacy services for assigned clients in accordance with their treatment plan and needs. Effectively partnering and coordinating with Agency staff and community resources to ensure clients access to needed services. Case management, counseling and advocacy services to assigned clients.

Position responsibilities include, but are not limited to:

  • Performs supervisory duties including: recruitment, interviewing, hiring and training staff; manages performance, conducts performance appraisals; takes disciplinary measures as needed.
  • Directly manages, supervises and monitors activities including the distribution and tracking of case assignments; schedules, consultation and linkage services.
  • Reviews outcome measures with initial assessments/treatment or intervention planning goals to ensure implementation of treatment goals.
  • Plans and organizes the workload and schedules PHC staff in accordance with case management needs of clients for PHC services.
  • Confirms quality service delivery through completion and submission of service plans, progress notes, and other outcome measures. (refer to Progress/Case Note Submission Policy revised)
  • Ensures proper staffing levels to ensure quality case management and advocacy service and intervenes as necessary due to lack of staff; monitors/controls hours worked; provides direct case management and supervision of clients; models same when needed to demonstrate techniques to staff.
  • Ensures all identified services are provided and coordinates client needs with other staff members; promotes compliance with service quality standards.
  • Works with Division Leadership in establishing and holding relationships that generate program referrals. Collaborates and coordinates with other community professionals, servicing agencies, clients, and families.
  • Serves as a primary contact for children, families, service providers and the community; acts as a liaison between client, agency and community resources.

Position requirements include, but are not limited to:

  • Bachelor's degree in social work, psychology or related mental health/human services field required.
  • Minimum 4 years' experience providing services to severely emotionally disturbed children and their families. 
  • Two years of supervisory experience preferred.
  • Demonstrated skills in supervising/leading employees.
  • Effective oral/written communication skills; bi-lingual skills in Spanish/English preferred
  • Ability to be flexible and work in a changing environment
  • Computer skills sufficient to meet production demands of the job including Microsoft Office and WELLIGENT software, and skill in maintaining detailed, accurate and complete records.
Location: El Monte, CA