Health Services Assistant (Internal Only)


  1. Provides safe, punctual transportation for resident children to attend medical, dental and similar appointments; provides constant supervision while away from residence and helps children work through fears of medical care such as immunizations or other treatment by providing nurturing support and information.
  2. Maintains accurate and complete health medication records for each child. This includes accurate documentation in chart regarding any medical appointments or procedures, transcribing immunizations records into the California Immunization Registry; emailing any pertinent information regarding  specific physician/nursing  orders to appropriate staff or family members; entering appropriate medical information into the Welligent computer system for clients' Needs and Services Plans.
  3. Maintains Charts and Records by completing filing of any pertinent paperwork (e.g., 561(a) or 561(b) forms, doctor's prescriptions/orders, e.g.) into each client charts on a timely basis.
  4. Assists, if requested, in being trained and then teaching classes in American Heart Association First Aid and CPR.
  5. Assists in organizing nutrition, hygiene and other health related educational groups for clients.
  6. Updates list of clients who need annual physical and dental exams and arrange appointments within the required time frame and faxes the appropriate documentation to the CSW and/or other court representatives.
  7. Organizes and sets up bi-monthly appointment schedule for on-site visiting physician. This includes identifying clients who need annual physicals or who require an evaluation due to illness/injury. Documents in individual charts the outcomes of the evaluation and follows up with doctor's orders for follow-up appointments.
  8. Assembles intake folders/charts for new clients and contacts appropriate individual (parent, CSW or intake department) for all pertinent health information. Assembles medical summary packets for clients who are being discharged (includes lists of medications, copy of vaccinations , insurance information, dates of last physical/dental exams, e.g.)
  9. Assists the Health Services Administrative Assistant III in some duties, specifically, scanning and uploading psychiatric hand-written notes into Welligent, assisting in updating Psychotropic Medication Authorizations and faxing to court, preparing charts for the psychiatrists and ensuring that proper documentation ( e.g., PMAs, medication consents, medication plans, and any other required DCFS paperwork) is made available to the doctors for their scheduled clients.
  10. Acts as front desk receptionist for department, greeting and directing visitors, answering and forwarding phone calls and assisting in general operations of facilities including maintenance, resolving operation issues, housekeeping, safety and security when needed/required, sorting and distributing incoming mail and handling any outgoing mail requiring delivery services (Fed Express, e.g.).


  • To perform effectively in this position, the incumbent must have:
  • High School Diploma or equivalent required.
  • Minimum 1 year of experience working with SED population of children.
  • Minimum 1 year of experience performing administrative/clerical duties.
  • Ability to maintain First Aid/CPR Certification
  • Excellent communication skills, both oral and written.
  • Precision skills for maintaining detailed, accurate and complete records.
  • A valid California Driver License, proof of automobile insurance and meet the Agency's safe driver guidelines.
  • Computer proficiency sufficient to meet needs of the job including Microsoft Office and WELLIGENT software.
  • Availability to work varied hours including evenings, nights and weekends.
  • Flexibility to work in a changing environment.
  • Ability to pass and utilize the Pro Act physical restraint system.
  • Sensitivity to the different cultures represented among the residents, families and staff.
  • A basic understanding of age appropriate behavior for children/adolescents.
  • Ability to model positive behaviors and Agency values.