American Sign Language Case Manager *


Full-time (40-hours/week) position under the general direction of the Program Supervisor. Responsible for working with the treatment team to ensure the provision of case management services for severely disturbed children and adolescents in the Deaf Services Community Based Specialty Program at Five Acres in accordance with policies and the clients' treatment plans.

Position responsibilities include, but are not limited to:

  • Attends regularly scheduled treatment planning meetings with clinicians and treatment team members to determine the needs of each child for case management services; coordinates case management services to ensure the needed services are provided, and necessary documentation is completed. 
  • Establishes and maintains relationships with school districts and community organizations; refers clients to appropriate community services; coordinates contacts and visits; escorts clients to referral appointments when applicable.
  • Provides service plan updates; monitors service plan activities and follows-up with referral agencies regarding client progress to ensure client outcomes. 
  • Makes necessary contacts with treatment team members (e.g., attorneys, CSW, family members, agency volunteers, CASA Workers, auxiliary treatment programs, school personnel, etc.) as assigned by the clinician; documents all contacts in the child's file
  • Gathers data and assists the team in data collection to track service outcomes; completes monthly reports to capture program services. 
  • Develops and conducts parent/youth workshops as needed by school and neighboring communities. 
  • Attends SSTs, IEPs, psychiatric visits, and community events to act as a liaison on behalf of the treatment team of Five Acres as appropriate.
  • Assists in scheduling psychiatric consultation appointments; transports children to appointments and other sites to facilitate meetings; provides feedback regarding meetings to the clinician; completes all necessary documentation in the child's file. 
  • Meets monthly with the clinician and supervisor to ensure that the quality and continuity of care among clinical and case management needs and services are being met per the Child's Needs and Service Plan.
  • Documents all Mental Health services accurately, completely and in a timely manner; maintains appropriate progress notes and other records;  complies with productivity standards and billable hours in accordance with regulations and Five Acres policy requirements.

Position requirements include, but are not limited to:

  • Undergraduate degree in social services, psychology or related mental health field and four years' experience working in a mental health setting; or AA degree with six years' experience working in a mental health setting.
  • Bilingual American Sign Language (ASL) Required
  • Previous work experience working with severely emotionally disturbed children and their families.
  • Effective oral/written communication skills
  • Computer skills sufficient to meet production demands of the job including Microsoft Office and TIER/WELLIGENT software, and skill in maintaining detailed, accurate and complete records

Location: Pasadena, CA